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FAQs – Feetz.fit
We’ve answered some of the most common questions below to help make your shopping experience smooth and enjoyable.
Returns and Exchanges
Q: What is Feetz.fit’s return policy?
A: We offer a simple and hassle-free return policy. If you’re not satisfied with your purchase, you can return your order within 20 days of receiving it — as long as the product is unused, unworn, and in its original packaging.
For full details, please visit our Return Policy page.
Q: How can I request a return or exchange?
A: To start a return or exchange, contact our customer care team via the Contact Us page or email us at support@feetz.fit with your order details. We’ll guide you through every step of the process.
Ordering and Shipping
Q: How do I place an order on Feetz.fit?
A: Simply browse our collection of stylish women’s shoes, add your favorites to the cart, and proceed to checkout. You can also follow us on Facebook, Instagram to shop directly through our social channels.
Q: How long does shipping take?
• Handling time: 1–3business days (Mon–Fri)
• Transit time:7–10 business days (Mon–Fri)
• Estimated delivery: 8–13 business days in total
• Order cut-off time: 4:00 PM (GMT+05:00, Gulf Standard Time)
Q: Do you offer free shipping?
A: Yes! We provide free standard shipping on all U.S. orders, regardless of order size.
Q: Do you have express delivery options?
A: Absolutely! Express shipping (delivery within 2–4 business days) is available for an additional $20 USD. You can select this option during checkout or contact our support team for help.
Q: How can I track my order?
A: You can track your shipment anytime through our Track Order page. Tracking details are also sent to your email once your order is dispatched.
Q: Which payment methods do you accept?
A: We currently accept the following secure payment methods:
• PayPal
• Visa
• MasterCard
• American Express
• Apple Pay
General Questions
Q: What is Feetz.fit?
A: Feetz.fit is a modern women’s shoe brand offering stylish, comfortable, and high-quality footwear for every occasion.
Our goal is to help you look good and feel confident with every step — blending fashion, comfort, and confidence in one perfect fit.
Q: How can I contact Feetz.fit support?
A: You can reach our support team anytime through our Contact Us page, email us at support@feetz.fit, or connect with us on social media for updates and assistance.
We’re always here to help! 💌
Contact Information
Business Name: Feetz.fit
Email: support@feetz.fit
Business Hours: Monday to Friday, 9:00 AM – 4:00 PM (GMT +5)
Mailing Address: feetzfit1@gmail.com
Support Availability: 24/7 via Live Chat